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Dear Community,
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We have started releasing firmware 6061 for Sleep Analyzer, some of you have already received the update, for others it will be made avilable in batches in the next few weeks. This firmware update mainly fixes an issue some users encountered with gaps in their sleep data. You can find the release note under the following link, for any questions or assistance you can contact us under https://bit.ly/3Lg5tPL.
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Have a great day!
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Markus, Withings Customer Service
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Probably since the update my data is incorrect, I did factory reset and deflate already. Could it be firmware related?
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Hello @Yves v,
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Thanks for your post and sorry for this issue you are experiencing! The new firmware should, on the contrary, make your device more sensitive and prevent events where you are not detected even though you are asleep in bed. If this issue has only started since the firmware update please contact us at https://bit.ly/3Lg5tPL so we can look into this in more detail and find a solution for you.
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Thanks and have a nice day!
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Markus, Withings Customer Service
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