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No step tracking

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After a week my Timeles Chic has stoped tracking activity and there is no Bluetooth connection. When I press the button there is no reaction. But the watch is showing the correct time ;)

Is there a way I can reset the watch? Or must I send the watch back to the store?

Best Regards

Pelle

 

 

 

Withings Move / Timeless Chic

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  • Avatar
    Raven

    It's kinda strange that your Timeless Chic doesn't respond at all when pressing the button. Resetting it is easy but without reaction from from the watch resetting it wouldn't be easy. I suggest contacting Withings on this link and have them check this for you: https://within.gs/help. 

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    rolando.wetter

    No more Tracking Steps and sleep??? Sind uesterday

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    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

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    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

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  • Avatar
    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

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    Comment actions Permalink
  • Avatar
    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

    0
    Comment actions Permalink
  • Avatar
    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

    0
    Comment actions Permalink
  • Avatar
    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

    0
    Comment actions Permalink
  • Avatar
    hoko28211

    Suddendly no step tracking today, but I haven't changed anything! What could be the reason for this fault? I have an Android Smart phone which is connected with my Withings scale. All other information are provided with the exception of the step tracking function...?

    0
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