No step tracking

kontakt

December 15, 2019 22:31

After a week my Timeles Chic has stoped tracking activity and there is no Bluetooth connection. When I press the button there is no reaction. But the watch is showing the correct time ;)

Is there a way I can reset the watch? Or must I send the watch back to the store?

Best Regards

Pelle

Withings Move / Timeless Chic

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Raven

December 17, 2019 13:36
It's kinda strange that your Timeless Chic doesn't respond at all when pressing the button. Resetting it is easy but without reaction from from the watch resetting it wouldn't be easy. I suggest contacting Withings on this link and have them check this for you: https://within.gs/help.
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