Home camera

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alex

January 01, 2020 07:51

Hello. I hawe a home camera and this product not light on. Power supply its ok, camera i think is on because warned up little. Its posible to factory reset or make some update firmware from back usb slot? How to reset if no led powered ok? I plug the ethernet cable and i have activity link on his port, so camera is powered. Thnx for help.

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Zane

January 01, 2020 22:48
Have you tried using a different micro-USB cable? If yes and your Home is still not turning on, you can contact the support team using this link https://support.withings.com/hc/en-us/requests/new.
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gerardburns1

February 22, 2020 18:29
Product seems to be stuck on a violet base colour. What do I do.
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daren.j.porter

August 17, 2020 15:22

Edited
I can not get my Home Camera to connect to app any more. When I power on the camera only get orange light so not connecting to network. Tried to power down 4 times to get blue Wifi authentication light but still orange light issue..

Any advise how I can get working again.
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