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After update IOS 13 tracking activity broken

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    peterjmaz

    It seems to me that development of the app is suffering. If this continues, withings will have to open the api on the watches for other apps to access or it will die on the vine.

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    kizilbash

    Try re-installing the app.  That cleared up some of my crash issues - especially related to connected GPS.

    There's more work to be done on the app and I don't know if the issues are iOS changes or Health Mate bugs but they need to be resolved.

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    peterjmaz

    yeah, I re-installed the app, did every troubleshooting tip and it works sometimes but sometimes either just doesn't work or crashes in the background while walking or hiking and the activity is never recorded. My wife also has a steel HR that I got her for xmas and hers tracks activities but we cannot get it to recieve notifications. I sincerely hope withings puts some resources into testing and fixing stability issues. We are already spending more time trying to get everything to work as advertised then we spend enjoying the product.  

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    jquille

    The same thing happened  to me when I bought the new I phone 11 the interface  (steps heart rate) between the I health and the  Withings app stopped. I did all the trouble shooting and everything seem to be turned on properly. I just wrote customer support also

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