Application crashes when measuring heart rate

ateszdude

January 06, 2020 12:26
Edited

I have the Move ECG paired with a Samsung J5 Duos. Everything works but when I want to measure my heart rate by placing my fingers on the watch, the app always crashes. Any ideas apart from the reboot/reinstall thing?

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Raven

January 10, 2020 18:31
I've been using my Move ECG for a while now and so far, it is working perfectly. You should try rebooting the watch and see if it works.
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