choose language

Deutsch Français 日本語 简体中文

Steel not syncing

0

Comments

2 comments

Please sign in to leave a comment.

  • Avatar
    Zane

    Have you tried resetting the watch to factory settings? You can reset it by pressing the button at the back of the watch 5 times then make sure to forget it from the Bluetooth settings of your phone. After this, you can try installing it again. I hope this helps.

    0
    Comment actions Permalink
  • Avatar
    chandraohri

    Thank you so much Zane-you’ve come up with the magic solution!!! Very much appreciated-thank you 😀

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.