choose language

Deutsch Français 日本語 简体中文

Frequently unable to view the Home Cam live stream

0

Comments

2 comments

Please sign in to leave a comment.

  • Avatar
    Ichigo

    Try to unplug the camera for 60 seconds and then plug it back in. Wait for another 60 seconds and the Live feed should appear already. I saw my Dad doing the same thing when the Live feed of our Home cam is not available.

    0
    Comment actions Permalink
  • Avatar
    curtis

    Thank you for your suggestion. Unfortunately this is not a solution to this issue. While it is true that this may temporarily work to restore remote access, it doesn’t always work, and when it does, the access stops randomly again soon thereafter.

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.