choose language

Deutsch Français 日本語 简体中文

Edit step data

4

Comments

3 comments

Post is closed for comments.

  • Avatar
    Ichigo

    Yes please, add this option to delete or edit my step data so whenever I feel that my steps are not accurate, I can just change it.

    4
    Comment actions Permalink
  • Avatar
    heatherejohnston

    Agreed.  I just received my new watch and it recorded taking steps while being shipped to me.  I do not want this bad data in my history.

     

    3
    Comment actions Permalink
  • Avatar
    jmpessoa

    It happened the same to me. I received my Scanwatch last week and now my activity records show steps recorded while the watch was being shipped to me. I also don't want this bad data in my history. Besides, these alien steps recorded before I received the watch came from Samsung Health, according to the Health Mate app. I never linked Samsung Health to my Withings account or Health Mate app. On top of this, the total steps on two of the shipping days are way higher than I ever walked this year, so they totally skew my stats. Contacted customer support, but they were not able to provide a solution to delete those alien values. Very frustrating.

    1
    Comment actions Permalink
4

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.