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Notifications not working on Steel HR

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    dr.jhalmeida

    Thanks SO much for this tip... it worked!!! I’ve got my watch back in full working order. So grateful to you.

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    Raven

    You can also check if your phone has the Do Not Disturb mode enabled. The customer support guy told me that that should be off. He also asked me to set the notification previews to "Always". 

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    dr.jhalmeida

    I’ve had exactly the same experience! I got my watch in November 2018 and all the notifications worked perfectly until the most recent iOS update. Now I can’t get any notifications despite doing all that is instructed in the Help pages.
    All other fitness tracking works ok but it doesn’t feel like the same watch as on purchase. Not as good at all. Very disappointing.

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    adrianvlupu

    On IOS, go to

    Settings >

    Bluetooth >

    click the info icon  next to Steel HR 2C (or whatever your device is called) >

    enable Share System Notifications

     

    This fixed it for me after an IOS update

     

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