Can we keep the watch band when doing a warranty exchange?

bryanwalsh00

January 14, 2020 19:19

So I'm sending back my watch for a warranty replacement, and the support representative said:

"The watch should be packed carefully in a box. Please feel free to keep any accessories, so you will have more to use with your new watch."

Does this include the bands & charger that came in the box with the watch? I assume they wouldn't want my used bands back, but I just want to make sure since returning only the watch core feels odd.

Comments

1 comment

Please sign in to leave a comment.

Zane

January 14, 2020 22:15
Based on what the representative said, you just need to return the watch itself and keep the wristbands and the charger.
0

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree