When trying to access my data the display just flickers and shows nothing. I think I am logged in but can't see anything.
Can't login
7 comments
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7 comments
1 likes
When trying to access my data the display just flickers and shows nothing. I think I am logged in but can't see anything.
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In my case, I was able to access my data by logging in to my account using a different browser.
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It works with the inkognito window or another browers. Thank you! Is there a way to get rid of the cookies so I can use my ordinary browser?
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I'm having the same problem: I initially get a load of redirects after login and it often gets stuck here in a loop - sometimes it gets past this and shows me the cookie notice (bottom-left), but then it is always stuck with a white screen and the colourful progress bar/animation at the bottom (blue/orange/yellow) - it never gets past this?!
I've tried multiple browsers (Chrome, Firefox, IE, Edge, Safari, etc), incognito window, cleared cookies, etc - but nothing works???
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Didn't work for me neither. It seemed that my account was simply deleted by Withings. I had to recreate an account (with the same email). Obviously I lost all my history on the app. Luckily I was sync'ing on Apple and Google. Shame on Withings to have such an unstable authentication and account management infrastructure.
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Can't log into app at all. Says connectivity issue, please try again.
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Hi @teacrett,
This has been fixed, you can now log in again.
Thank you for your patience,
Armelle, Withings Customer Service
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I am having similar issues, I can log into the app on my iPhone, and from chrome but if I attempt to log in from Safari, I just go into a continuous loop. Wha I try and authorise other apps the safari screen pops up and does not authorise me to share data.
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