choose language

Deutsch Français 日本語 简体中文

Healthmate to Strava, measurements are wrong...




Please sign in to leave a comment.

  • Avatar

    Healthmate records gps connected run as 5km, 38:57, 7:50min/km

    When exported to Strava it shows the same GPS plotted route, with the times as 4.97km, 30:51, 6:12min/km

    Odd... makes me look very fast on Strava but sadly I'm not! Lol

    Please look into this.

    Comment actions Permalink
  • Avatar

    I have the same problem.

    My run in Health Mate shows up correctly as
    Duration: 1:11:12
    Distance: 8.6km

    And in Strava as:
    Duration: 45:17
    Distance: 8.56km

    I can understand small variations in the distance as explained in a support article, but having a nearly 30min discrepancy in the duration seems really wrong.

    Comment actions Permalink
  • Avatar

    I've also got the same problem. For a 7.7km run which took me 39:20min according to withings it ist 35:46 minutes in Strava. Distance seems to be about the same, but the time does not seem to be correct.

    Comment actions Permalink

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.