watch died , suddenly

e.degroot36

January 26, 2020 11:10

it stopped working and never did it again , couple months watch fun and then it's over.

he won't start

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Zane

January 28, 2020 13:49
Try following the steps explained in this website https://support.withings.com/hc/en-us/articles/360031652673. I hope this helps.
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mtsknrd

February 08, 2020 09:10
I have the same problem, and did all the steps as described in the link above. I still have a dead Steel HR. It has been dead since january 27. It was a gift from my two sons christmas -18, so a little over one year is an extremely poor life span.
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e.degroot36

February 09, 2020 10:00
the watch i have was a gift as wel. but i doesn't work and no help from withings. 1 have been busy for a new watch for 1 year and no help at all. it's frustrating and i think that they will never help . that's my opinion .

even here on the company website there is almost no help . i think that that's the answer.
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mtsknrd

February 09, 2020 10:11
Seems like this is a classic case of typical french(?) corporate arrogance. "Un fault? Non, non, c'est impossible. Notre produit est tojour parfait". Pardon my french... ;-)
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