choose language

Deutsch Français 日本語 简体中文

Wireless / Bluetooth / Cuff




Please sign in to leave a comment.

  • Avatar

    You can change the settings of your BPM Connect to get a single measurement by pressing and holding its button until the word BP appears on the screen. 

    Comment actions Permalink
  • Avatar

    Thanks. I had figured this out.  Something is wrong with this new version. I have deleted and set it up several times. 10 days on a cruise ship without WIFI (I selected "No WIFI" for the fourth time I deleted the pairing, deleted the app, etc. and it did not work right when the iPhone was nearly next to the cuff.) Several readings never synched.  I had to put notes in a text file.  I believe they had no business releasing it until it was extensively tested.  I called their toll-free when I returned and with a terrible connection in the Philippines I was told that they are working with tech people to solve this and my complaint is not an outlier. When I get a chance I want to see exactly what the FDA approved. The young woman in the Philippines said she could send my money back. No way, I said I want a device that works correctly and she did not offer a replacement. Does anyone here know contact information for legitimate news reporters / websites that cover this sector of consumer medical technology? Consumers are at a disadvantage if devices are in fact not yet ready for prime time.

    Comment actions Permalink

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.