Sleep Results

beaverholt

February 05, 2020 12:19

I have 2 sleep pads, one under me one under my wife. Mine reports consistently but my wife's doesn't. Sometimes I can reset her's and it will report, sometimes not. Has anyone had a similar issue? If so how did you resolve it?

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Ichigo

February 11, 2020 00:33
Try doing a factory reset on your sleep sensor and reconfigure it. Try this link https://support.withings.com/hc/en-us/articles/360000167248-Sleep-Performing-a-factory-reset- for factory reset and this link http://(https://support.withings.com/hc/articles/360000123667 for installation instructions.
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kwspps

February 16, 2020 16:11
I have the same problem but it is my sleep pad that reports erratically. Did the factory reset fix the problem? I have my doubts.
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