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Connected GPS stops tracking

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    Ichigo

    I suggest you try a hard reset on your watch. You can do this by pressing and holding the button for 20 seconds. If the issue still persists, you can contact them directly at https://within.gs/help so they can assist you. 

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    vignonb

    Same issue. Will try the hard reset and report back

    Let me emphasize here how frustrating this is. I was also hit by the healthmate connection bug, and I am starting to have serious trust issues

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    susterchi
    Meine Withings Steel HR Sport (00:24:E4:B6:C3:90) zeigte für die letzten 2 Tagen keine Schritte mehr an.
    Habe die App neu installiert, die Uhr auf Werkeinstellung gesetzt und die Batterie geladen.
     
    Leider findet die App meine Uhr immer noch nicht.
     
    Was kann ich sonst noch tun?
     
    Besten Dank für Ihre Unterstützung.
     
    Freundliche Grüsse

     
    --
    Susanne Sterchi 
    Pfaffnernweg 31 
    4852 Rothrist
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    vignonb

    OK, I did the recommended (I reset my watch to factory settings)
    I also noticed my phone was on energy saver mode, so I switched it back to full power

    I am still getting only 1 km traced out of 20km, at random in the middle of the ride

    On a 1 to 5 satisfaction scale, I am going negative

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    dudufspams

    same problem here as well! Very frustrating, it changed about 2 months ago as well.

    This is another big issue with this app which is already having issues with sync on Strava. 

    I am considering going to Garmin instead. 

     

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    simon.fellows

    Yes, me too.  About to post another post.

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