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Withings HealthMate chrashes when trying to pair a Move ECG watch

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    Ichigo

    Try to uninstall and reinstall the Heath Mate app and reconfigure the scale. It worked for me.

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    andrei.ungureanu

    I am glad it worked for you, Ichigo!

    I did as you suggested, but unfortunately mine is still crashing. :(

    I also tried to delete cache data and app data, I also reinstalled Health Mate app and tried to install Move ECG after removing the Body Cardio from my account. No chance.

    Second try: I have reinstalled the scale and then tried to install the ECG again, in vain. I am out of ideas.

    If you have some step-by-step workaround, I am open to try it.

    Indeed, I think it might have something to do with the scale, as you can see in the logs below.

    I wonder if anyone from Withings is reading this.

    Andrei

     

    *****

    More details from the logs:

    Package and process name: com.withings.wiscale2

    Stack trace: java.lang.RuntimeException: Canvas: trying to draw too large(115169280bytes) bitmap at android.view.DisplayListCanvas.throwIfCannotDraw(DisplayListCanvas.java:229)

     

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    andrei.ungureanu

    up!

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    andrei.ungureanu

    Now Heath Mate doesn't recognize my old Withings Move watch, neither. 

    What is happening??

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    andrei.ungureanu

    I have solved the problem by updating the Android SO.

    Now the watch works as it should, I am pleased!

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    maddanj

    I have exactly the same issue with installing my new Move ECG watch Andrei. Also with the same log details.

    This has happened since the Health Mate app was upgraded.

    Unfortunately my phone's android OS is running the latest version so I cannot do this to resolve it.

     

    Angie

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