Battery Life

fly2rdu

February 14, 2020 15:11

My WS-50 is killing new batteries within 3 days. It's unusable at this rate. It's connected to wifi, but no devices. Help?

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Zane

February 18, 2020 14:53
Are you using rechargeable batteries with your scale? I contacted the customer service as I'm also experiencing the same problem. Since I'm using rechargeable batteries, they informed me that this kind of batteries will not last as long as non-rechargeable batteries in the scale. But if you're using non-rechargeable batteries, you may contact them using this link https://support.withings.com/hc/en-us/requests/new.
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axum

May 08, 2020 01:11
My WS-50 is killing new batteries within 3-5 days as well, i need immediate help what to do.
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fly2rdu

May 10, 2020 12:35
Good luck ... Customer service was very little help to me. Didn't offer a solution, just offered a discount on new unit. I threw my $170 unit in the dump and moved on to a different brand.
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