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Steel HR Sport - Battery 0%

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    andrzej.adamczyk

    When the watch is connected to the charger, I can enter the settings and read the battery parameters. 000 Battery 4178mV is displayed, are the correct values?

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    dxp5191

    andre:

    A link to battery replacement guide:

    https://customerservice.withings.com/hc/4851384631/210936028/Battery_replacement_guide_EN__1_.pdf 

     

    BUT:  why replace with a non rechargeable battery? 

    I place my watch in the charging dock but it shows no charge indication.

    The 4.1 volt may be to low?

    Have you tried another USB adapter?

    Doug

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    dxp5191

    andre:

    replacement guide linkk I posted is NOT FOR STEEL HR.

    sorry

    doug

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    Ichigo

    I found a solution to your concern. Why don't you try to leave the watch off of the charger for 24 hours without charging it. After 24 hours, place the watch on the charger and check if the display lights up. If nothing happens, charge the watch for a full 12 hours and check if it will turn on now.

    I hope that the following steps will help you to resolve the issue.

    Note: You may also try to rinse the watch in warm water for 20 seconds without pressing the button

     

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