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Multiple users

BPM+
Answered
Written by l.hirst

2 comments

How can my husband and I both connect to the BMP+ on our own phones. It doesn’t appear to let us both activate and access the device. Obviously it is not a single use / single person product. So we both need to be able to activate the device when the other person is not around. I cannot use my husbands phone to activate the BMP+ as he is not always home and visa versa. Please advise what we need to type in to get both of our phones connected.
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  • Zane
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    We also have a BPM+  that is connected to three different mobile phones. We followed the installation procedure in this link https://support.withings.com/hc/en-us/articles/115009124127 to connect it to multiple devices. Just ensure that the Bluetooth of the other mobile devices is turned off when installing it or when taking a measurement so that you can connect it easily to the phone that you want to use.

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  • shawn.p.hoffman
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    I’d like to throw my hat in the ring for this as well. My partner would love to use this as well but turning Bluetooth off and on between phones is a little unreasonable. Please tell me there is a plan to fix this oversight.

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