Heart Rate

amber.wolst

March 12, 2020 10:41

My daily heart rate from my app is not being transferred to the journal page, just get a blank sheet with the message 'no recent data'. How do I rectify this as I have a heart problem and this graph is useful for when I go t the hospital. Any help will be appreciated.

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Zane

March 12, 2020 15:19
Are you seeing other data being transferred to the Online Dashboard such as steps and sleep? You may contact the support team using this https://support.withings.com/hc/en-us/requests/new.
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amber.wolst

March 12, 2020 19:53
I've just noticed that sleep isn't brought over either, steps, manual blood pressure and weight details are.
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