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Does anyone know the steps and its sequence to switch my watch pairing, from an old Android phone to a new Android Phone.
The Watch is currently paired with my old device. I have downloaded HealthMate on my new phone and all my data has been synchronized.
I am stuck where the watch is supposed to display the code to pair Bluetooth to my new phone.
Any suggestions or pointed will help
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Official comments from Withings
Hello,
If you are changing your mobile device and want to install your Steel HR/Sport on the new phone, you need first to “forget” the watch for the Bluetooth devices of your old phone.
Have a nice day,
Armelle, Withings Customer Service
The support for these watches seems to be nonexistent.
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I have the same issue but I have managed to pair but cant get health mate to work on new phone. have emailed Withings twice but with no response.
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I deleted my Steel HR from my paired devices in Bluetooth settings on my new phone (the device listing got included in my data copied from my old phone). Then I hit Scan in Bluetooth settings, tapped on the Steel HR that came up, and it prompted me for a code, which my watch was displaying. It connected after entering the code.
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