choose language

Deutsch Français 日本語 简体中文

new Pulse HR does not recharge

0

Comments

4 comments

Please sign in to leave a comment.

  • Avatar
    Zane

    Try contacting the Withings support about this. You can reach out to them using this link https://support.withings.com/hc/en-us/requests/new.

    0
    Comment actions Permalink
  • Avatar
    jamesaccounting

    I have exactly the same problem. New device and trying to do my first recharge on Pulse HR isn't working. I've tried plugging the USB end into multiple outlets/adapters, and nothing works. The display does also not show recharging sign. I've contacted Withings support and I'm waiting to hear back.

     

    0
    Comment actions Permalink
  • Avatar
    snorri

    Same here.

    0
    Comment actions Permalink
  • Avatar
    mircea.popp

    Same here on a brand new one

    What is funny: Withings support is sending me to the forum to find a solution, and people on the forum are sending me to support

    You need to love the dissonance

    jamesaccounting westball how did you solve the issue ? 
    Thanks

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.