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Contact Withings - Faulty product

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    braka

    I have the same issue. My watch just died yesterday and I can't brig him back. Last health status pages showing that battery is at 98%. When I put him on charger nothing happen. How do I speak with customer support. It may still be under warranty.

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    andrew.q.do

    Support have responded using Withings Customer Service <contact-sup@withings.com> account. not sure if they will respond without ticket details though.

    I've had same day and next day responses, occasionally longer though

    Good luck

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    IceIs55

    My withing watch burned my wrist doing sleep, after days trying to get in touch with Withing to discuss my concerns found the company is in France and no other way to contact them, I posted on face book about my burn this what I get on my page,what rule did I violate  I was burned by your product and can not contact you wow,just contact me via email or something you have my information.

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    I had to stop wearing my withing to bed it burned my wrist haven't put it back on since.

     
     
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    #5: No Product Assistance
    Are you looking for an assistance with your device? If you're facing an issue, we’re sorry for that, and we invite you to get in touch via our Support team at within.gs/help.
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