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Not turning on, except for Hello screen, even with new battery

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michaellavi
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Hi,

I have been using the scale for months now and the battery was at 42% when suddenly it wouldn't turn on.  I checked the batteries and that seemed to wake it up, and I got the Hello screen, but then nothing.  I changed to fresh, sealed batteries, and again got the Hello screen, but nothing when I stepped on.  Suddenly middle of the day stepping on it worked, but then at night and now in the morning back to nothing.  Reseating the batteries gives me the Hello screen again but that's it.  Anyone experience this?

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    stanwalinc

    I’m having the same issue 

    Please advise 

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    michelemaffei1

    me too just doesnt power up even with new batteries this has been an intermittent fault for the last 2 years and now its completely dead 

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    tonydavies43

    same problem here

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    iivans

    Same issue. Worked fine until most recent battery replacement. Scale says hello for a few seconds, then shuts off and repeats. The app can not locate the device. Tried replacing batteries again, after wiping contacts with a bit of alcohol on a cotton swab. But, issue persists. Any suggestions as to what to try next?

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    maribethjergens

    Same issue with me. Seems like this is just expensive junk to me

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    iivans

    me again: i just placed an order on Amazon for a new scale ... regular $40, on sale for $35 and a $3 coupon (for the black scale; white is probably cream higher). Has an app and takes more measurements than the WS-50 <= I loved the old scale but, it’s not working and Renpho is about. 1/5 the price.
    4.5 out of 5 stars 43,450 Reviews
    RENPHO Bluetooth Body Fat Scale Smart BMI Scale Digital Bathroom Wireless Weight Scale, Body Composition Analyzer with Smartphone App 396 lbs - Black

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    blair.r.hobbs

    same

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    ptobias73

    I too am having the same issue.  After a couple of Hello’s now nothing.

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