WS-50 battery drain

Are you using rechargeable batteries with your scale? When I contacted the support team, they informed me that rechargeable batteries will not last as long as non-rechargeable batteries in the scale. If not, you can contact them using this link https://support.withings.com/hc/en-us/requests/new.

I also have the same. The scale is using Duracel Alkaline batteries (not rechargeable) which last less than a week. It used to go for 7-9 months. Something changed. A firmware issue maybe?

I have the same issue. This started approximately about 2 months ago. I effectively have a useless set of scales. I have sent a message to the support team, so will report back, once I get a reply. 

I wonder if it's a firmware update that they pushed. I didn't get any reaction from Withings about my question in the ticket I opened.
How likely do you think it is that I will be buying another one? 

We have the same issue. Started burning through batteries all of the sudden. Like in a day or two. What gives? Please respond Withings with a solution!!! We now have a very expensive hunk of metal in our bathroom.

Same here

Same here. I also observed the scale chewed through 8gb of data on my network this month. What the hell is the scale doing that needs so much data.

Same issue burning through batteries. Is there any comment/solution to this other than to warn any one else not to buy this product?

same here - I change the batteries every week (rechargeable). But still. 

Same here. Supply a firmware fix or an explanation please.

Another having the same issue. Costing a bomb in batteries.

Atleast aknowledge there is a problem withings

I think i found a fix! With the other guy saying it took a lot of data i disable the « sharing information « via the Health mate app and my batterie are still 100% after 3 days...hope it helps!

Where is the sharing setting?

Under the device settings there is a "send debug data"

Carl-Bolam, exactly! I disabled that setting and so far so good...

Same issue. Started about 2 weeks ago

Same problem, very annoying, working fine for several years, and in this year eating batteries every week. Makes me crazy. No solution.

There is no sharing information in the app unless you mean debug which mine is already disabled. Please advise.
Thanks.