Move ECG missing on device list

xroskat00

May 11, 2020 18:54

I can't add device to HealthMate app, because my device model is missing from the list - what???

Comments

1 comment

Post is closed for comments.

Ichigo

July 29, 2020 13:00
Hi there! Can you try to log out from the Health Mate app, delete the app, reinstall it, log back in, and attempt to configure the watch again.

If the issue still persists, try contacting them directly at https://within.gs/help so they can further assist you.
0

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree