choose language

Deutsch Français 日本語 简体中文

Inaccurate 'clock; hands

0

Comments

8 comments

Please sign in to leave a comment.

  • Avatar
    rachel

    All sorted :-)

     

    0
    Comment actions Permalink
  • Avatar
    Ichigo

    Nice! Try also to avoid any magnetic objects near the watch as it may cause the time to be inaccurate. For me, recalibration worked when I experienced that before, but now it is working fine.

    0
    Comment actions Permalink
  • Avatar
    jesspeabody

    Hi, I'm experiencing the same issue as rachel above- I've recalibrated multiple times and the watch hands are still in the incorrect position while the digital time is correct. I'm not near any magnetic objects :)

    0
    Comment actions Permalink
  • Avatar
    smartjocke

    My Hour hand is more then 20 minutes slow, the minute hand is correct. Recalibrating does not help.  I'm not near any magnetic objects.

    0
    Comment actions Permalink
  • Avatar
    jmauser98

    Greetings all! Just received my new Sport, and am having the same issue as above. But, it's off by 3 hrs. I set it in devices, looks good, hit next, set the steps hand, still good, hit next and it looses 3 hrs (roughly). Nothing magnetic, and fully charged. A bit irritating, the digital is spot on.

    Thanks in advance.

    0
    Comment actions Permalink
  • Avatar
    jmauser98

    Working now. operator error!

    0
    Comment actions Permalink
  • Avatar
    spitzie38

    I've had my Steel HR for two weeks and two days ago, my hour hand got stuck at 9. It won't move. The digital time is correct, but the hand refuses to move. I've tried to re-calibrate and the hour hand still won't move. I've done a factory reset. PLEASE HELP!!!!

    0
    Comment actions Permalink
  • Avatar
    matsols

    I have had the Steel HR Sport for a while but it seems the hands show the incorrect time each time the watch is charged (the digital time is still correct), so need to calibrate after each time the clock is charged. Does somebody recognize this issue and know what to do? Thanks in advance! 

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.