Inaccurate 'clock; hands

All sorted :-)

Nice! Try also to avoid any magnetic objects near the watch as it may cause the time to be inaccurate. For me, recalibration worked when I experienced that before, but now it is working fine.

Hi, I'm experiencing the same issue as rachel above- I've recalibrated multiple times and the watch hands are still in the incorrect position while the digital time is correct. I'm not near any magnetic objects :)

My Hour hand is more then 20 minutes slow, the minute hand is correct. Recalibrating does not help.  I'm not near any magnetic objects.

Greetings all! Just received my new Sport, and am having the same issue as above. But, it's off by 3 hrs. I set it in devices, looks good, hit next, set the steps hand, still good, hit next and it looses 3 hrs (roughly). Nothing magnetic, and fully charged. A bit irritating, the digital is spot on.

Thanks in advance.

Working now. operator error!

I've had my Steel HR for two weeks and two days ago, my hour hand got stuck at 9. It won't move. The digital time is correct, but the hand refuses to move. I've tried to re-calibrate and the hour hand still won't move. I've done a factory reset. PLEASE HELP!!!!

I have had the Steel HR Sport for a while but it seems the hands show the incorrect time each time the watch is charged (the digital time is still correct), so need to calibrate after each time the clock is charged. Does somebody recognize this issue and know what to do? Thanks in advance! 

I have had the Steel HR Sport for some 6 months, and have managed to live with the hour hand off by nearly 30min since the beginning. I have looked for solutions before, as have others obviously, done the reset more than once, and gotten nowhere. I am less concerned with the hour hand (I am retired, so I am not time-pressured as I once was), but the deadly silence on Withings part on this issue here tells me either 1- they know the problem and have no solution or 2- they just do not care because the watch has been sold. Neither choice speaks well to the company. The HR is a decent watch, but the watch face look, makes an another wise decent and functioning watch come across amateurish, at best. My daughter was interested - emphasis on the past tense