Still no App !!!

iankirton

May 18, 2020 15:59

The healtmate app is still not working come on Withings please get this together. It’s been two days now !!!

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Alvaro

May 20, 2020 13:32
Hello jym_h, canonite, iankirton,

If you are not aware as of yet, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the app should open normally.

If you find you are still experiencing this issue, please reach out to our Support team. Again, we apologize for the added inconvenience that this has been.
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canonite

May 19, 2020 05:52
Same here.
iPhone 8+ latest iOS
Deleted and reinstalled but still nothing. Very annoying after spending good money on other Withings products
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jym_h

May 19, 2020 07:04
Was working brilliantly for 2 years. Used daily. Sleep apnea update 6 days ago. Worked for 4 days. Now just black screen of death. Stopped working. Still get notifications from my body weight scales so that part is working and the web site has the data. Must be it has Covid—19?
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