Apple / Strava / Garmin

neilwylde

May 24, 2020 21:22

I use Apple Health to track my general exercise through the day and Garmin Connect / Strava to track my runs. All of these are linking together seamlessly and are back to back with their information. When syncing Health Mate to Apple Health The step count is way off and it’s missing the runs As an activity. It is registering and picking up the walking but will not, whatever I try, see the runs as an activity and thus making the step count much lower. I have ensured all apps are completely up to date. Checked online dashboard but this misses the runs also. Any thoughts?

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neilwylde

May 26, 2020 17:49
Does anyone else have this issue out of interest?
In ‘days activity detail’ - mine only ever shows walks. Never registers runs.
If it can’t, then good to know now whilst I can still return products!
Thanks
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neilwylde

May 31, 2020 17:37
I had a response to the email ticket I raised on this. Seems it won’t register anything which isn’t recorded on an Apple device. So if I run with my phone, or an Apple watch it would register but sadly won’t work using a Garmin watch.
Well that’s pretty rubbish.
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lucy

December 04, 2020 09:22
That is pretty rubbish as Garmin is more accurate than Apple for athletes. I’ve just bought the scales and was trying to work this out. Hopefully this will be a area for development.
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