Stuck side button Steel HR

ordaz.manrique

May 29, 2020 22:27

Has anyone had the problem where the side button from the Steel HR is stuck?

Still works but it is stuck

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5 comments

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jez.move

June 01, 2020 17:04
Same here. I've just emailed support about it as I'm concerned the button will eventually stop working. Watch is only 8 months old, so concerned that this has happened already
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Ichigo

June 05, 2020 00:05
I think I also experienced that before and I just rinsed the watch with warm water and the watch starts working again. You can try it or maybe contact them directly at https://within.gs/help so they can check your watch.
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lejennifer.h

June 13, 2020 10:49
My side button is also stuck now but is still working. I’ve had it for about 8 months, as well. I have tried rinsing it and that worked for a couple more presses but is stuck again
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audrey.lapalud.28

July 04, 2020 07:10
My side button broke first day of use, its been 2 months I'm waiting the support team to amswer my request on what I have to do, still no reply, do someone know what I can do to be able to get an answer? Thank you
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leahl468

July 18, 2020 14:34
Same issue here- Side button on the first watch was stuck after 8months. I got a replacement and it’s been 9months and it is happening again. I just emailed customer service for options. I think this is a design defect.
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