Greetings everyone,
I've just bought this scale WBS-01 from someone who doesnìt own the credential to get the access to the accounts where the scale is paired.
There's a way to be able to reset the scale, or disassociate its from those accounts?
The error message i get is:
"this scale already contains a lot of users.
They can give you room by disassociating the scale from their personal space"
As well on web i wasn't able to found any factory reset for this model, maybe just cause it's not one of the lasts.
Thanks in advance for helping me!
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I don't have this model (I have the Body+ which does have a reset switch hole near the battery door on the underneat). If you particular model doesn't have such a reset button, I'd be included to disassociate the scales from your Healthmate app (under where it's listed in the devices tab, it'll give you the option to remove/disassociate it). I'd then take out the batteries for a few minutes then put them back in and redetect it in the Heathmate app. HTH
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