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This scale already contains a lot of user

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    poshgirl

    I have the same problem

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    poshgirl

    Please can someone help me?

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    Flying_Kiwi

    I don't have this model (I have the Body+ which does have a reset switch hole near the battery door on the underneat). If you particular model doesn't have such a reset button, I'd be included to disassociate the scales from your Healthmate app (under where it's listed in the devices tab, it'll give you the option to remove/disassociate it). I'd then take out the batteries for a few minutes then put them back in and redetect it in the Heathmate app. HTH

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