Steps on watch don't match steps on app.

I had exactly the same issue.on 3rd June 2020. Who helps sort this out? Cheers

I see several posts like this , but very few questions gets answered. Does anyone from Withings even look at these forums?

I also have different number of step on watch and Health Mate app.  Neither the watch nor Health Mate match the Apple Health app on my iPhone.

I also have different number of step on watch and Health Mate app.  Neither the watch nor Health Mate match the Apple Health app on my iPhone.

Hi, I'm having this same issue with the Move model. The app seems to be showing double what's displaying on the watch, with the watch only capturing half of my steps/movement. Using an iPhone SE to track, but would love for the watch to display my progress for a quick happy boost. Thanks! 

I've got the same problem

Same issue for the first time. For me, the watch shows over twice the number of steps that show in the app. 

Same. I started at 3700. Walked went to 2300. Now at 4000. Watch says 7400

I have tried everything, but mine isn’t syncing properly either. Does anyone have any answers on how to fix it?

I believe you might have to link to Apple Health for the steps to register on the Withings Health Mate App. I also dissociated my watch from the App and reinstalled it, but make sure you back up any date to your Withings account beforehand. Hope that helps

My step count is OTT