Warranty for Pulse HR 2 years or 1 year??

Joseph

June 04, 2020 00:55

I just recently bought the Pulse HR and the user manual that came in the box indicates that the US Warranty is 2 years, however, on this website it says 1 year only. Which one is which, and will Withings honor the 2 year warranty as that is what is noted in the user manual. Screenshot below.

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Joseph

June 12, 2020 21:27
Just heard back from the support.

"The warranty will be based on what is indicated on our website and not on the manual in the box. Again, I apologize for the wrong information in the manual of your Pulse HR."

That means the warranty for US is only 1 year, even though the paper that came in the box clearly states 2 years.
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