choose language

Deutsch Français 日本語 简体中文
Community Forum
Contact us

WHERE ARE CUSTOMER SUPPORT?

1
Avatar
Shaunthediver
Follow

I was under the plainly misguided belief that this is a customer support forum, but I think I'd get more support from a broken leg.

 

Comments

8 comments

Please sign in to leave a comment.

Sort by Date Votes
  • Avatar
    eric.zwinnen

    Feel the same just kept talking with the ‘BOT’ couldn’t get anything at all get angry, looks good company but the least a callcenter or mail address or point of contact. Just have the postal address, doesn’t help too much.

     

    0
    Comment actions Permalink
  • Avatar
    donrootohio

    I too am not getting any customer support. 

    0
    Comment actions Permalink
  • Avatar
    ruifmrsilva

    I'm waiting for 3 weeks now for an answer on a watch I've returned! Nothing so far... is the office closed due to Covid? if it is, due release some sort of comms on it!!

    0
    Comment actions Permalink
  • Avatar
    nancy3

    me too sent my scale back with mailing label and no one communicates with me

    0
    Comment actions Permalink
  • Avatar
    andreas

    Same to me. I'm lucky, that my deals is Amazon. They gave me a replacement!

     

    14 days waiting for support - unacceptable!

    0
    Comment actions Permalink
  • Avatar
    cheryd61

    The goods have been returned 28/3 and they have acknowledged they’ve received it but Honeylou still hasn’t refunded the money, very poor customer service practices.

    0
    Comment actions Permalink
  • Avatar
    cheryd61

    The goods were returned 28/2 not 28/3. Dealing with this company is making me loose my mind, somebody HELP

    0
    Comment actions Permalink
  • Avatar
    cheryd61

    Withings give me my Refund

    0
    Comment actions Permalink
1
Follow

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree
Disagree