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Bluetooth on ECG

Move ECG
Answered
Written by jstr584

2 comments

I received my watch today but it won't hook up to my bluetooth, it just says 'connection has been lost'. I have switched bluetooth off and on and reinstalled the app, any thoughts?
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  • Zane
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    You can try the troubleshooting steps outlined in this article from Withings Help Center https://support.withings.com/hc/en-us/articles/360023670813.

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  • tolotgucky2016
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    Hello, you can reset your watch. Look at Youtube (Move ECG Reset).

    Thats all. Than install the watch ...

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