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Delete user from scale

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    withings

    I’ve been trying to solve this sale problem for 2 years now. Nothing has worked and support is useless.

    Good luck!

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    missfin1998

    Actually just figured out how to fix it! Take out the batteries for 60 seconds and go through the setup process again, it wont delete your actual data🙏🏼🙌🏼

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    withings

    What do you mean by “go through the set-up process?”

    Do I have to disassociate the device in the Health Mate app?

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