I bought a new Thermo thermometer and I can’t get it to pair on my iPhone 11 Pro. When I turn it on, it says to go to withings.com. I downloaded the Thermo app and followed the instructions. I go to Setup mode on the Thermo, The Thermo comes up in the bluetooth list and I select it. After ~10 seconds, I gets an error message - "Pairing Unsuccessful Make sure Thermo is turned on, in range, and is ready to pair"