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New Steel HR not working

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    audrey.lapalud.28

    Hello, whats the phone number you calling? I've also an issue since I bought my watch and the support team doesnt reply my mails, its been 2 months, thank you.

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    pierrot2909-io

    Hello, same for me, I turn around with support for at least one week

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    craig_meloni

    I had the same issue with my Steel HR where the hour hand doesn’t move. Followed all there instructions but still the same. Tried to fob me off to Amazon for repairs. Admittedly the watch is 18 months old and every other country is covered by a 2 year warranty with the exception of Australia where I am from. I am disappointed Withings don't back there product in Australia for more than 12 months. I would have thought I would have a watch last more than 18 months. I purchased last year a Withings scan watch as well but this experience has left a bad taste and I no longer feel confident about purchasing and further Withings watches as after sales support here in Australia is non existent!

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