choose language

Deutsch Français 日本語 简体中文

activity not syncing from withering to myfitnesspal

0

Comments

4 comments

Please sign in to leave a comment.

  • Avatar
    andrea

    I've got the same exact issue, is you find out how to resolve the issue?

    0
    Comment actions Permalink
  • Avatar
    andrea

    I've got the same exact issue, is you find out how to resolve the issue?

    0
    Comment actions Permalink
  • Avatar
    jacqui.oconnor

    Hi Andrea, Yes.
    In MFP, select More > Steps > select Nokia Healthmate as your Step device
    It only syncs steps not other activities.
    I manually add those each night

    0
    Comment actions Permalink
  • Avatar
    andrea

    Thanks Jacqui for your prompt reply. 

    I've tried that already and no step or activity is being synced to MFP. I lodged a query with them too and they are trying to figure it out because MFP is sending data to HM the remaining calories I've got left for the day. The problem is that if MFP doesn't get the steps and activities data, it doesn't accurately reflect calories leff. It did sync, once, and I already tried reinstalling, refreshing, un-syncing, re-syncing, nothing seems to work. So frustrating!

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.