People should be aware that, according to the Ministry of Health for Canada, prolonged use of any LED device against the skin can cause skin burn, much like a sun burn. I had been wearing my Pulse HR 24/7/265 to record HR and sleep on an ongoing basis, it left such burns on my wrist after about 8 months continuous (except showers).
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Hello! Do you have any known allergy to silicone or other allergens? Does the allergy coming from the back of your watch or wristband?
Try cleaning the band using warm water and hypoallergenic soap. If that will not help, I suggest you contact them directly at https://within.gs/help so they can further assist you.
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