choose language

Deutsch Français 日本語 简体中文

Devices won't Sync using iOS Beta 14.0 (18a5342e)




Please sign in to leave a comment.

  • Avatar

    For me it doesn't even show my data synced with my Android :/

    Comment actions Permalink
  • Avatar

    Following up on this...

    One thing I noticed after my original post was that my network SSID was showing up three times in the list of available WiFi networks on iOS. Not sure if this was caused by my three eero devices (base plus two remotes) or not. However, here's how I got back to normal:

    - Removed all devices from my Withings Account

    - Uninstalled the Health Mate app from my phone

    - Adjusted my phone to forget my original network

    - Removed and re-installed my Eero network and only setup base unit with no remotes

    - Re-connected to my network

    - Re-installed the Health Mate app

    - Re-installed my scale

    Everything is back to normal, even on iOS 14 Beta.

    Comment actions Permalink

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.