Can't pair (lost connection)

kutitomi

August 15, 2020 15:41
Edited

after installation, push pair button, every time lost connection (BT is on)... why? can you help?

https://imgur.com/8K50iGl

Comments

2 comments

Please sign in to leave a comment.

adscon

August 17, 2020 09:51
Recently bough a Withings Move ECG watch re heart monitoring but had serious connections problems. Managed to connect two iPads at separate times but not a Samsung A20e. Once both iPads went out of range of the watch it was impossible to re-connect. Had several emails from Withings customer support, but nothing solved the problem. Am returning the watch.
-1

Comment actions Permalink
kutitomi

August 17, 2020 10:35
thanks... i try with iphone but same... :(
-1

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree