Body+ weight measurements eaten by the wrong phone

Roihu

July 26, 2020 07:04

Hi, We installed Health Mate on my girlfriend's phone yesterday but we can't get her measurements to sync on her phone and they just disappear. They don't even show on my phone as unassigned measurements. She doesn't show as another user on my phone either, so what happens is that my phone eats the measurements but they can't be viewed there either. How to fix this issue?

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August 30, 2020 09:12
I have prętty much the same issue. Except, both phones are complaining there are several unassigned measurements, but when you click on them the app instantly jumps back to the screen before. The web dashboard doesn’t show any unassigned ones.

We had the accounts in one app before with just two profiles, and there the assigning worked. I wonder if we have to go back to this. But this didn’t allow any insights for the second person which would be a shame.
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