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Notification Range

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benlavelle5
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Morning All, 

 

I've just bought a new Steel HR and I'm really happy with the design however, I'm disappointed with the range of the Bluetooth / notification. For clarity I am getting notifications for both calls and messages but only when my phone is within 2 metres on the watch. Anything further and i won't get any notifications at all, which sort of makes the whole notification pointless in my opinion. My wife has a Fitbit Versa 2 and she can leave her phone on charge upstairs and get notifications throughout the house, something the HR Steel can only dream of apparently. 

 

Anyway, can anyone confirm if this range issue is normal for the Withings devices? Or even have any advise. I'm tempted to get a refund and go with Fitbit at this point.

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    smartphoebe77

    I would also like to know this. I just bought mine with the sole purpose of getting my message notifications when I didn’t have my phone on me (my uniform has no pockets yet my boss messages me for things!)
    But I only get notifications if I am literally right next to it! Help?!

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