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How do I reset a WBS01

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    Armelle

    Hello, 

     

    For those of you who get an error 995, please first check this article here. If the situation persists, you might need to update the Wi-Fi configuration of your scale. This article here will tell you how to proceed.

     

    For the ones who would like to reset their Wi-Fi Body Scale, please remove the batteries for 60 seconds, and then reinsert them. 

     

    I hope I was able to help you. Let me know if you need further assistance!

     

    Have a great day,

     

    Armelle, Withings Customer Service

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    seaser

    I also want to reset the scale, i have an error 000995 and cant get past it with the app. 
    All instructions from Whitings are a dead end.

    In the past there was a windows application for the scale that could fix this kind of issues but cant find that any longer, Whitings wants us all to use the phone....  

    Crapy - Seams the more expensive products you buy the more issues you get.. 
    Im going back to analog scale with no wifi connection. 

     

    // Magnus

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    kponton

    How do I reset a WBS01?  I get an ERROR CODE 000995 and don't know how to reset even though I have the cable connecting the scale to my MAC Mini.

    -1
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    tony

    Same here just 000995 error showing up and the batteries have been out for 30+min and the scale should have resetted itself but no.

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    turkalotta

    Ok, I got mine to work. It was bought several years ago and it kept reading 000995. I had to hook it up to my laptop (there is a port for a cord where the batteries are). Once attached to my laptop, I went to the withings (HealthMate) website, logged in to my account (had to hunt for my creds) and then clicked on the scale in my “devices”. I then followed the instructions for installing a device (or changing the wireless network). Do this while the scale is connected. It is now connected to my apps and once again records body fat measurements. Good luck!

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    ggelli

    hello guys, i would like to know if you guys could help me get my WBS01 scale back that i love and has been in my life since 2009! it turns out that a damn Duracell battery damaged the micro USB plug and I can't pair it with the Wi-Fi network anymore. The scale is perfect and I'd really like to fix it but I don't know how to open it. I'm an electronics engineer and I'm able to do the micro USB female exchange service. Here in Brazil a scale for you guys costs R$3000.00 that is, US$600 for Body+ Can you help me?

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    seaser

    Hi i might have a solution.
    I will post more when i get home.

    // Magnus

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    tom.henriksen

    For Win 10 64 bit use this link to connect to WIFI 

     http://fw.withings.net/pairingwizard_Windows.exe 

    download program connect usb cable and run program

     

     

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