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Health Mate Crashes

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22 comments

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  • Official comment
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    Alain

    Hello all,

    Since this morning, the Health Mate app for iOS has been crashing at launch. Our development team is working to resolve this issue as quickly as possible.

    We will keep you informed as soon as the problem has been corrected. Thanks so for your patience and understanding.

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    alexmoraru7

    I've reinstalled the app and problem persists - is there an older version we can access? App crashes at any action apparently. (iOS latest version)

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    margaretfairbairn

    I’m having same problem

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    sarl.lab46

    same problem

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    sinbadsailors

    Same. A couple of weeks ago it started crashing whenever I tired to view the details of an activity/workout but as of today it crashes a couple of seconds after opening the app. Closing the app and deleting & reinstalling hasn't helped. I'm running version 5.0.2.

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    michael-r-stevenson

    Same problem - have reinstalled app but crashes after launch when it tries to load data

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    norbert

    Same Problem

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    simcham613

    me too. On both my iPhone and iPad

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    sam

    Same problem. Started this morning. Not able to reinstall it from the App Store.

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    wadevb

    Hopefully this gets immediate attention. Same problem. Must be something with server.

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    alisonj61

    Yes crashes on opening. Tried reinstalling it no change

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    ahatheway

    Same problem....

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    wadevb

    If you disconnect from data connection (WiFi or cell) app will work. Something with connection to server is causing crash.

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    alisonj61

    No tried thst

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    matthewpruch

    Same problem

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    hideo.okazaki

    same problem from this morning

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    wilsonazn

    Same problem right now.

    i have reinstalled the app, still crashing.

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    zeisberger

    have a same problem, iOS 13.6.1, because of that i cannot setup my new BPM connect

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    hvaper

    Same problem

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    smmwellington

    I'm having the same problem with app crashing today.  I deleted  the app and downloaded it again.  Still crashes.

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    sam

    I turned off cellar data and WiFi, it does not crash but doesn’t sink to scale.

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    hahn_l

    Same problem. Deleted and reinstalled. Will big load program before it crashes

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