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No vibration

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edloha
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After batterie replacement i wanted to add the watch to the healthmate application. However watch does not vibrate. Due to a removal I cannot find the tool/pin anymore to activate the watch on the backside. What can I do? Kind regards Eduard Louwers E-mail = edloha@sapo.pt Tel=+351-926.558.978

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    matthieucatteau

    same trouble for me with 3 watches. 2 activité pop and 1 activité.

    None of these 3 watches are no longer working. I have contacted Withings about this today and am expecting feedback from them.

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    edloha

    Thx for your msg. Luckily I'm not alone. Please keep me posted once Withings has reacted. I'll do the same.

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    matthieucatteau

    I just got a message from the support department. They ask me for the serial numbers of the watches. Things are progressing and I will keep you informed of the progress of the support. I've already had the opportunity to deal with this service and they are usually very professional and listen to their customers. I hope this will be the case again.

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    p4lanz

    I just noticed my Activite Pop is not vibrating for alarm setting. I have changed the battery, and dissociate and re-add back my watch, but none of those going to make the vibration back.

    any suggestions?

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    edloha

    Looks like the problem I still have. Understand that "support" does not appear in the vocabulary of Withings service desk, as they NEVER EVER contacted me

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