choose language

Deutsch Français 日本語 简体中文

Health mate iOs keeping request for ble access open

0

Comments

1 comment

Please sign in to leave a comment.

  • Avatar
    Raven

    It is possible that you have another Withings device that uses Bluetooth. If so, you must grant that permission. If that is not the case, you can try to go to your Bluetooth settings and remove your scale in the list of devices. Uninstalling and reinstalling the app would also be ideal troubleshooting.

     

    0
    Comment actions Permalink
0

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.